Issue link: https://www.ascpskindeepdigital.com/i/1514075
62 ASCP Skin Deep Winter 2024 and are prescribed to patients who are unable to walk on their own. If the client cannot transfer to the facial bed, you may offer facial services while the client remains in their chair. Brows can be waxed, full faces waxed, etc. You should review all the services on your treatment menu to determine which ones can be done while sitting stationary in a chair. Then, write procedures for these services for future use. Again, it all starts by asking the client what they need. Consider High-Traffic Areas Wick uses a manual wheelchair that needs ample room to turn around. Often, treatment rooms are too small and crowded with equipment to allow her to get in and out freely. She also finds that product displays and counters are often too high for her to reach. "If your aisles are too small, or if your business is too cramped with a lot of inventory, offer a simple phrase like, 'I know we're a little crowded in here, so let me know what I can show you, and I will bring it to you,'" Wick says. Some other key areas to consider: • Restrooms—A client should be able to close a restroom door with their wheelchair inside. If the chair is too big for the door to close with the chair all the way in the room, the spa should have a cloth foldable screen or other collapsible room divider next to the door, so the client using the wheelchair can still have privacy while they use the restroom if there is not a specific ADA-compliant stall. • Reception area—The front desk needs to be low enough to be able to see sitting customers. If there is a high front desk at your location, make sure you can turn to the side with a disability may write bad reviews regarding consumer accessibility as a negative experience. This also puts the second business at risk of legal consequences since these actions could be considered discriminatory. CREATE AN ACCESSIBILITY PLAN FOR YOUR BUSINESS Know Your Doorframe Size Knowing the doorframe size will tell you whether a person using a wheelchair will fit through the door. There is no uniform standard for wheelchair dimensions, but the typical wheelchair is about 36 inches tall, 25 inches wide, and 32 inches long. It is recommended by the ADA to have a minimum of 32 inches for door openings. 1 However, for most people, a door with a 30-inch opening is more than enough for standard wheelchair access. If a door opening in your spa is smaller than the standard wheelchair size, think of ways you can transform your space outside that door so you can still perform a treatment. Or, think of ways to safely get them through the threshold or use an alternative route. Ask the client what they think is a reasonable accommodation. They know what needs to be done for them to participate, and sometimes, the accommodation is simple. Have a Transfer Plan If your client uses a wheelchair, ask if they can transfer to your facial bed. If the answer is yes, write out a Safe Transfer Procedure, and create an Incident Report document so you have it on file for your business. There are a variety of transfer tools available for spa business owners to keep in their treatment space for future use, and they may be written off as a business expense. Durable medical equipment (DME) is sometimes confused with medical supplies. DME includes items that can be used for a long time, while medical supplies are disposable and usually used once or for a short time. Mobility aids are an example of DME