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• Follow ultradian rhythm science. After 90–120 minutes of business-related work, take a 5–10-minute break. 10 • Use an auto-reply after hours (for example, "DMs are closed after 6:00 p.m.") to maintain boundaries and recovery time. 11 Measure Differently Redefine what productivity means to you: • Track new key performance indicators (KPIs) such as "after-hours admin minutes," "consults booked versus treatments only," and "rebook rate per consult." • Audit hidden minutes weekly and translate them into capacity lost. Awareness of time lost is the first step toward reclaiming it. HOLD SPACE FOR YOURSELF AND CLIENTS You are not simply performing facials; you are facilitating transformation. Each service you deliver requires your professional expertise, empathy, presence, and the ability to hold a supportive space for others. Beneath each visible result lies an invisible layer of emotional, mental, and energetic effort that shapes both your client's experience and your own well-being. You may not have realized there was a name for the weight you have been carrying. Awareness is the first step. Examine where your effort goes, both seen and unseen, and create boundaries that honor your worth. By naming, scheduling, and pricing the invisible workload, you reclaim your energy, time, and profitability. When managed intentionally, it becomes a framework for balance and longevity. Your presence stays grounded, your business thrives, and your joy expands. Notes 1. Arlie Russell Hochschild, The Managed Heart: Commercialization of Human Feeling (University of California Press, 1983). 2. Alicia A. Grandey, "When 'The Show Must Go On': Surface Acting and Deep Acting as Determinants of Emotional Exhaustion and Peer-Rated Service Delivery," The Academy of Management Journal 46, no. 1 (February 2003): 86–96, jstor.org/ stable/30040678; U. R. Hülsheger and A. F. Schewe, "On the Costs and Benefits of Emotional Labor: A Meta-Analysis of Three Decades of Research," Journal of Occupational Health Psychology 16, no. 3 (July 2011): 361–89, doi.org/10.1037/a0022876. 3. Henry Ongori and Joseph Evans Agolla, "Occupational Stress in Organizations and Its Effects on Organizational Performance," Journal of Management Research 8, no. 3 (January 2008): 123–35, researchgate.net/publication/288845360 _Occupational_stress_in_ organizations_ and_its_effects_on_organizational_performance; Wilmar B. Schaufeli, Michael P. Leiter, and Christina Maslach, "Burnout: 35 Years of Research and Practice," Career Development International 14, no. 3 (June 2009): 204–20, doi.org/10.1108/13620430910966406. 4. Gunnar Aronsson et al., "A Systematic Review Including Meta- Analysis of Work Environment and Burnout Symptoms," BMC Public Health 17, no. 1 (March 2017): 264, doi.org/10.1186/s12889-017-4153- 7; Tait D. Shanafelt et al., "Relationship Between Clerical Burden and Characteristics of the Electronic Environment with Physician Burnout and Professional Satisfaction," Mayo Clinic Proceedings 91, no. 7 (July 2016): 836–48, doi.org/10.1016/j.mayocp.2016.05.007. 5. Mary Ellen Guy and Meredith A. Newman, "Women's Jobs, Men's Jobs: Sex Segregation and Emotional Labor," Public Administration Review 64, no. 3 (May 2004): 289–98, doi.org/10.1111/j.1540-6210.2004.00373.x. 6. Da-Yee Jeung, Changsoo Kim, and Sei-Jin Chang, "Emotional Labor and Burnout: A Review of the Literature," Yonsei Medical Journal 59, no. 2 (February 2018): 187–93, ncbi.nlm.nih.gov/pmc/articles/PMC5823819. 7. Shanafelt et al., "Relationship Between Clerical Burden and Characteristics of the Electronic Environment with Physician Burnout and Professional Satisfaction." 8. Evangelia Demerouti et al., "Daily Recovery from Work-Related Effort During Non-Work Time," in Current Perspectives on Job-Stress Recovery vol. 7 (Emerald Publishing Group, 2009): 37–84, doi.org/10.1108/S1479-3555(2009)0000007006. 9. Jeung, Kim, and Chang, "Emotional Labor and Burnout: A Review of the Literature." 10. Nathaniel Kleitman, Sleep and Wakefulness, revised and enlarged ed. (University of Chicago Press, 1987). 11. Sabine Sonnentag and Charlotte Fritz, "Recovery from Job Stress: The Stressor–Detachment Model as an Integrative Framework," Journal of Organizational Behavior 36, no. S1 (February 2015): S72–S103, doi.org/10.1002/job.1924. Expand your offerings safely with Advanced Esthetics Insurance at ascpskincare.com 75 STOCKSY