How paperwork can improve loyalty, results, and profit by Felicia Brown
Using Client Notes
Do you use SOAP notes in your skin care practice? This method of taking notes about a client—Subjective, Objective, Action, Planning—is viewed by many estheticians as a tedious requirement from their boss or the state licensing board. But, done properly, SOAP notes will bring untold benefits for you, your client, and your business.
Can you imagine how you'd feel if you
went to your dentist for a checkup, and he or she had no idea that you got a filling the last time you were there? How highly would you think of a doctor who kept no record of the fact that you have an allergy?
30 ASCP Skin Deep
November/December 2012
