Issue link: https://www.ascpskindeepdigital.com/i/70637
pleasant, conversational personalities. They are moderately physically active, at a minimum. They visit me to relax, de- stress, and manage the signs of aging, or conditions such as dry skin and rosacea. Assess Your List of Services Next, explore what work you enjoy most. Is there anything on your current list of services you'd rather not be doing? Which services are the least profitable or most time-consuming? What would happen if you got rid of any of these? Who would stop coming in? What new services and clients could fill up the spaces created? Though this may not be possible if you work for someone else, one way to shed the clients you dread is to get rid of the services you cringe to see scheduled. Who's Bad? Some behavior, such as inappropriate sexual comments or frequently bounced checks, clearly indicates that this is a client you don't need. Other situations may be less obvious. If a client is doing any of these things regularly and consistently, perhaps it's time to cut your losses: Showing up late, canceling at the last minute, or failing to show up at all. Demanding significantly more of your time than the service allows, without wanting to pay for any extra time taken. Being hard to please and complaining incessantly. Having personal hygiene issues that he or she is unwilling to address before appointments. Always wanting a discount, complaining about prices, or trying to negotiate discounts after the service. Claiming to know more than you about everything, and letting you know it. Being arrogant, nosy, negative, rude, or socially inept enough that he or she gets on your last nerve. Causing issues with noise, personal space, or other boundaries for you and the spa's other clients. Get connected to your peers @ www.skincareprofessionals.com 27