Issue link: https://www.ascpskindeepdigital.com/i/1299736
find your dream career! ascpskincare.com/career-toolkits 43 FOLLOW THE LEADERS ascp skin deep special advertising section Q. Tell us about your new online education program. A. We're incredibly excited to announce that we will be off ering an online sugaring certifi cation program in addition to our existing online courses. We've been envisioning a training program like this for some time now! Teaching sugaring online—without the live classroom experience we're accustomed to—is pushing us to think creatively about the new program format. While it is online, our new certifi cation course is also highly interactive and high touch. Students receive mentorship and live one-on- one support every step of the way. With the support and encouragement of their peers, team leaders and mentors, students will get real-time feedback through live coaching sessions and in-depth technique advice. Our goal is to make the program feel as in-person as possible. Q. Why is this education important to estheticians? A. In my opinion, investing in good sugaring education is crucial. Whether training is live or online, there are many aspects of sugaring that cannot be taught by watching. The technique of sugaring is very nuanced, so you may need to make multiple pressure adjustments to achieve a good result for your client. While fl icking seems straightforward, there is a right and wrong way to do it that might not be identifi ed by the untrained eye. Gaining knowledge and getting feedback from a trained professional can be the diff erence between giving your client an uncomfortable treatment (with bruising and breakage) or giving them an enjoyable experience. When clients have great experiences, they rebook. When they rebook, you really begin to build your business and your confi dence. That's always what we're aiming for when you leave one of your classes—strong technical skills, and the ability to problem-solve and get better and better with each new client. Q. What are some of the company's goals as we move into 2021? A. We're highly focused on community and education, as well as listening to our customers and adapting our services to help meet their needs. For example, one of Tamara's new green initiatives is creating backbar refi ll sizes to help reduce plastic waste. We also have a growing team of international distributors and educators, so we're working hard to build additional online support. We also want to connect teams for virtual meetups and training. We think it's going to be a busy year for Tamara's Sugar—both inside and outside of the US. Q. How can education directors help the industry adjust to the new normal? A. Now is the time for us to start adapting to a new era, where technology becomes more prevalent in the way we deliver knowledge. For me, there's a learning curve when it comes to shifting from in-person to online training, but I am choosing to view it as the next evolution of my career in education. This year I immersed myself in technology, studied diff erent learning styles, and experimented with ways to deliver content I've never tried before. I think a lot of innovation will come out of this period if we're willing to experiment and let go of old notions of how we're "supposed" to do things. Now is the time for us to start adapting to a new era, where technology becomes more prevalent in the way we deliver knowledge. —Stephanie King sponsored by Tamara's Professional Body Sugaring Stephanie King, director of education Tamara's Sugar, and founder of the New School of Sugaring