ASCP Skin Deep

MAY | JUNE 2019

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ascp now offers advanced modality insurance! ascpskincare.com/ami 71 everywhere—is part of how you tell your unique story. Stick with similar themes, color palettes, and styles to give your business brand a distinct look that will help your audience identify you, and use that branding across all your consumer- facing social media platforms. Profile and cover photographs should also be consistent across the social media platforms you use. CREATE SOME CACHET What is cachet? It's that special characteristic or quality that makes your social media postings stand out, creating likes, shares, and memories. The skin care business offers a wealth of unique opportunities to create something truly special for your followers. Incorporating these ideas into your social media calendar can help fill your month with content that grows followers and keeps them coming back to see what's next. Because the skin care business is such a visual business, you have myriad opportunities to create some cachet. "The spa world has seen a dramatic shift away from newsletters or eblasts to shorter, more action- oriented messaging such as Instagram or Twitter," says industry insider Allan Share of the Spa Industries Association. "It's not a trend; it's just the way we do business today. It challenges everyone to be creative and consistent." Here are just a few ways to give a little cachet to your social media. • How-to and mini-tutorial posts • Client testimonials using photographs and/or video A Thousand Words A few stats to bring home the point that pictures matter When people hear information, they're likely to remember only 10 percent of that information three days later. However, if a relevant image is paired with that same information, people retain 65 percent of the information three days later. www.brainrules.net/vision Cisco projects that global internet traffic from videos will make up 82 percent of all consumer internet traffic by 2021. www.bit.ly/2E4EB2G Globally, YouTube is consumers' leading source of video content, at 83 percent (Facebook is second, at 67 percent). www.bit.ly/2XyBo4g • Service demonstrations • Product-use tips, like the best way to apply sunscreen • Employee tips or short interviews with staff members • Highlights of specials, features, or new staff member introductions • Retail product recommendations: use, effectiveness, and benefits • Unique ways to use gift cards • Membership benefits: how to enroll or special offers • Polls, questions, and requests to share posted information JUST DO IT Whether you love social media or find it to be a necessary evil, it is one of the best ways to take full advantage of free, targeted marketing. And it's not going anywhere anytime soon. Embrace the platforms, stick to a plan, and be consistent. Your following will grow, and so will your business. Notes 1. Elise Moreau, "The 10 Best Social Media Management Applications," accessed March 2019, www.lifewire.com/ social-media-apps-for-managing-everything-3486302. 2. Pinterest.com, "How to Reach Parents on Pinterest," accessed March 2019, http://business.pinterest.com/ en/blog/how-to-reach-parents-on-pinterest. 3. Sarah Steimer, "Average Age of Snapchat Users is Going Up," accessed March 2019, www.ama.org/publications/ eNewsletters/Marketing-News-Weekly/Pages/average- age-snapchat-users-going-up.aspx; Statista.com, "Most Frequently Used Social Networks or Teenagers in the United States as of April, 2018," accessed March 2019, www.statista. com/statistics/420112/us-teens-most-used-social-networks.

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