ASCP Skin Deep


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Page 37 of 69 35 Successl Home Care 8 tips for keeping your clients on track by Mark Lees expertadvice SKIN SOLUTIONS We all know positive skin care results depend on full cooperation from the client—in both following consistent home care as recommended and keeping up with professional treatments on a regular basis. Short- term improvement can often be seen after a single facial treatment, but real, long-term skin health only happens when the client is devoted to following your advice to the letter. This is especially true in acne-prone, aging, hyperpigmentation, and sensitive-skin issues. So, what do you do when a client is not following your suggestions? The more straightforward and user-friendly the process and products, the more likely it is that the client will perform the daily routine. And when they perform their routine daily, they should see improvement in their skin's appearance! The more improvement they see, the more likely they are to continue to follow your protocol. Here are some tips for helping your clients stay on track with their treatments and home- care routines: 1. A thorough, well-organized consultation during the initial visit is the first step in a successful skin improvement program. Sit down with the client and listen to their concerns, then explain your assessment and your customized treatment plan. A good consultation should take about 30 minutes, so make sure you block off enough time.

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