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Successl Home Care
8 tips for keeping your clients on track
by Mark Lees
expertadvice
SKIN SOLUTIONS
We all know positive skin care
results depend on full cooperation
from the client—in both following
consistent home care as recommended
and keeping up with professional
treatments on a regular basis. Short-
term improvement can often be
seen after a single facial treatment,
but real, long-term skin health only
happens when the client is devoted to
following your advice to the letter. This
is especially true in acne-prone, aging,
hyperpigmentation, and sensitive-skin
issues. So, what do you do when a client
is not following your suggestions?
The more straightforward and user-friendly
the process and products, the more likely it is
that the client will perform the daily routine.
And when they perform their routine daily, they
should see improvement in their skin's appearance!
The more improvement they see, the more likely
they are to continue to follow your protocol.
Here are some tips for helping your clients
stay on track with their treatments and home-
care routines:
1. A thorough, well-organized consultation
during the initial visit is the first step in
a successful skin improvement program.
Sit down with the client and listen to their
concerns, then explain your assessment and
your customized treatment plan. A good
consultation should take about 30 minutes,
so make sure you block off enough time.
