Whether we recognize it or not,
our work is built on emotional
connections. Many aspects of
our profession combine to create
a unique environment where the
guest's emotions are involved
the moment he or she walks
through the door. Yet, while
managing this daily reality, we
need to be intentional about
building a successful business and
staying safe in our professional
relationships and communications.
The
Emotional Connection
Let Clients Fall
in Love with
Your Brand
By Linda Ruberto
