ASCP Skin Deep

WINTER 2023

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New member benefit! Get the ASCP SkinPro app at ascpskincare.com/skinpro 75 their bubble when analyzing their skin, performing a service, and viewing results is the most difficult type of body language to navigate as a skin care professional. Here's the thing, though: You can still respect their space during the moments when you're not doing your physical job. When the client walks in for their appointment and when they're checking out, make sure there's an appropriate buffer of space between your bodies. Experts estimate this to be around 2–4 feet for most social interactions. 6 LETTING THE BODY SPEAK As we know, actions speak louder than words. But understanding cues takes time and practice, especially as you advance in your career. Give yourself time to learn from your clients, notice patterns in their behavior, and be more mindful about how you express yourself. Even the mere act of being aware can strengthen the relationships you're building in a more intentional way. Notes 1. Phillip Yaffe, "The 7% Rule: Fact, Fiction, or Misunderstanding," Ubiquity 2011, no. 10 (2011): 1–5, https://dl.acm.org/doi/10.1145/2043155.2043156. 2. Rawad Abdulghafor, Sherzod Turaev, and Mohammed A. H. Ali, "Body Language Analysis in Healthcare: An Overview," Healthcare 10, no. 7 (2022): 1,251, https://doi.org/10.3390/healthcare10071251. 3. Bjorn Carey, Stanford News, "Stanford Scientists Identify Body Language Tied to Creativity, Learning," July 24, 2014, https://news. stanford.edu/news/2014/july/virtual-reality-innovation-072414.html. 4. N. Malek et al., "Generalizing Duchenne to Sad Expressions with Binocular Rivalry and Perception Ratings," Emotion 19, no. 2 (2019): 234–41, https://doi.org/10.1037/emo0000410. 5. David Matsumoto and Hyi Sung Hwang, American Psychological Association, "Reading Facial Expressions of Emotion," May 2011, webpage no longer active. 6. R. W. Nolan, Communicating and Adapting Across Culture; Living and Working in the Global Village (Westport, CT: Bergin & Garvey, 1999).

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