Listen to the ASCP Esty Talk podcast ascpskincare.com/podcasts 53
SOFT AND SLOW IS THE WAY TO GO
Seeking health benefits might have brought
your client to the chair in the first place, but
the experience you provide is what will bring
them back again and again. Treat each session
like a brief vacation for the soul, and make
sure every word and movement adheres to
that goal. Create a peaceful atmosphere by
keeping conversation to a minimum, and
whisper if possible. Perform your actions in
slow, steady motions as well to maintain the
relaxing mood until the treatment is finished.
CALMNESS IS ESSENTIAL
Caring for yourself so you can be available
to your clients during the current chaos is a
wonderful gift. By showing and sharing your
good energy to influence others in a positive
way, you can demonstrate just how essential
your business is during this turbulent time.
Notes
1. Bridget Brennan, "Radical Empathy and Other Ways to Rethink
Your Customer Experience," Forbes, October 8, 2020, www.forbes.
com/sites/bridgetbrennan/2020/10/08/radical-empathy-and-other-
ways-to-rethink-your-customer-experience/#5c4709e05f3b.
2. Mayo Clinic Staff, n.d., "Tai Chi: A Gentle Way to Fight Stress,"
accessed October 25, 2020, www.mayoclinic.org/healthy-
lifestyle/stress-management/in-depth/tai-chi/art-20045184.
3. Sara Lindberg, "Stretching: 9 Benefits, Plus Safety Tips and
How to Start," Healthline, June 18, 2018, www.healthline.
com/health/benefits-of-stretching#benefits.
4. Amy Morin, "7 Scientifically Proven Benefits of Gratitude,"
Psychology Today blog, April 3, 2015, www.psychologytoday.
com/us/blog/what-mentally-strong-people-dont-
do/201504/7-scientifically-proven-benefits-gratitude.
5. PIH Health, "The Surprising Health Benefits of a Simple Hug,"
Healthy Living Online blog, February 27, 2017, www.pihhealth.org/
wellness/blog/the-surprising-health-benefits-of-a-simple-hug.
6. Michael J. Breus, "What You Need to Know About Using
a Weighted Blanket," Psychology Today blog, July 12, 2019,
www.psychologytoday.com/us/blog/sleep-newzzz/201907/
what-you-need-know-about-using-weighted-blanket.
7. "How a Rocking Chair Can Help You Heal," Body and
Soul, June 17, 2016, www.bodyandsoul.com.au/health/
health-news/how-a-rocking-chair-can-help-you-heal-/
news-story/9f7db110575c8c7cddb9ebb58b8aa5c8.
8. Leslie E. Korn, "The One Exercise That I Teach to All of
My Clients," Psychology Today blog, May 3, 2018, www.
psychologytoday.com/us/blog/rhythms-recovery/201805/
the-one-exercise-i-teach-all-my-clients.
Treat each session like a brief
vacation for the soul, and make
sure every word and movement
adheres to that goal.
5
miquel
Llonche/Stocksy
