ASCP Skin Deep

NOVEMBER | DECEMBER 2018

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www.ascpskincare.com 63 Physical Space From the parking lot and business signage, all the way to the treatment rooms and restrooms, your brand's story is being told by its physical appearance too. It's important to make a great first, last, and lasting impression by making sure the mood matches your brand's vibe both online and in person. When your client pulls up to the spa, you want them to know they're in the right spot because it feels familiar—even if they've never been there before— because the colors and ambiance subtly mirror the brand's identity. Retailers like Home Goods and Marshalls can be a great, cost-effective stop for revamping your space if it needs it. BRINGING IT ALL TOGETHER Branding your business doesn't happen overnight. It takes a conscious effort to continuously and consistently make strategic choices based on the brand's best interest. However, the benefits are worth it. Each time you're presented with an opportunity to make a change in your business, put the brand's identity and personality in the forefront of your mind. Weigh the shift by how it will affect the perception of your brand and whether it falls in line with your overall mission. By making sure you're always putting your brand's best foot forward, you're allowing your clients and potential customers to connect with you continuously, building familiarity and brand loyalty. Remember, it's never too late to begin a brand strategy, and it's certainly never too late to reinvent your spa's brand with a beautiful and calculated update.

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